UCare Patient Transport Services

Patient Transport (non emergency)

UCare Ambulance offers a full patient transport service for both NHS and private patients. This covers all mobility needs and includes transfers.

All of our ambulances are fitted with ramps and floor tracking so that patients can be safely and securely transferred into the vehicle and made comfortable. All of our PTS vehicles are equipped with wheelchairs and stretcher docking capabilities.

• All staff hold a current enhanced DBS (formerly CRB) check.

• All non-emergency PTS staff are fully trained to the required First Aid standards and experienced in patient handling.


Monday to Sunday



Tel: 01642 956368

Email: info@ucare-services.co.uk

Mental Health Transport

UCare PTS can offer transfer support for those patients being detained under the Mental Health Act or Mental Capacity Act. We can provide a 24-hour, responsive service for the movement and care of people with mental health illness. Our team has over 20 years’ experience in providing a professional, reliable and compassionate service managing vulnerable and challenging behaviour safely and with dignity and respect.

Our staff are experienced in handling potentially difficult and vulnerable patients and will work closely with Mental Health Practitioners to ensure a safe and effective transfer.

Our specialist staff consist of healthcare assistants, registered mental health nurses and escorts with expertise in areas including learning difficulties/disability, autism & Asperger’s, dementia, child & adolescent mental health and older adult care.

Our staff have training in:

• Safeguarding vulnerable adults and children

• Breakaway techniques

• Control and restraint.

Working in partnership with local Mental Health Trusts we are committed to understanding each patient’s needs and delivering high standards of care to patients with a wide range of mental health illnesses. We can also offer PTS services for those patients who are travelling voluntarily for mental health treatment.

Ucare Services has extensive experience in providing a variety of secure transfers throughout the UK for adults, children and adolescents with mental health illness.

Journeys have included:

• To and from low, medium and high secure psychiatric settings

• Court escort and attendance for hearings including transfers to and from prisons and courts

• From police stations, A&E departments

• To and from outpatient appointments.


Monday to Sunday



Tel: 01642 956368

Email: info@ucare-services.co.uk

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01642 956368

Open Mon - Sat

09:00 - 17:00

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